ABOUT RJH

Who We Are

RJH Air Conditioning & Refrigeration Service is committed to providing reliable and efficient service with knowledgeable technicians to our vital government and business clients, maintaining their essential HVAC, refrigeration, and laboratory equipment.

We’ve created long-lasting relationships built on trust with our clients through our quality of service, reliability, and expertise.

RJH is proud to provide quality, reliable, and fast service to the greater DC Metro and surrounding areas. We provide emergency 24-hour services as well as maintenance contracts that prevent disruptive breakdowns in the first place. Our rental service eliminates downtime during repairs and provides extra equipment during peak operations.
Our 24/7 emergency service line is staffed by experienced service managers who diagnose problems correctly and quickly dispatch the best technician.
Since 1998, RJH has been committed to excellent, high-quality customer service as we listen to and innovatively solve each client’s specific and unique needs. In short, we care. We care about getting the job done right and finding out-of-the-box solutions where other HVAC companies won’t.
Our roster of expert and talented technicians have years of commercial equipment experience, journeyman’s licensing, and take pride in their work. They are supported by a dedicated team of dispatchers, managers, and field supervisors.

Our Leadership Team

Storm Rogers

CEO
Storm founded RJH in 1998 with his brother & two friends, all mechanics looking to build a better life for their families & tell their customers the truth without sales incentives and metrics in the way. In his teens, he began fixing grocery store refrigeration, moving on to repairing oil rig electronics, then specializing in commercial HVAC and using that knowledge to launch RJH. Now in his 70s, his focus is mentoring the next generation of RJH leaders. Sharing wisdom and guidance, but also delivering equipment, cleaning returned rental gear, or wherever another set of hands is needed.
He loves to talk about: fishing with his grandchildren, mentoring young entrepreneurs, and Youtube videos about equipment repair.
Mark Winters

CFO
Mark joined RJH in 2004 and immediately started growing the company. With his 25+ years of experience in financial management and international business development, he continued to move the backroom forward. Mark’s background in corporate cash management, turnarounds, government business development and international business management has provided the necessary tools to help develop RJH as a prime federal government contractor on the GSA schedule. We are at the top in our industry in customer service and quality workmanship with HVAC-R service, repair, and maintenance in the Washington DC metro area.
He loves to talk about golfing and his 5 dogs.
Randy Dalton

DIRECTOR OF OPERATIONS
Randy joined RJH in 2004 as a master HVAC-R technician and currently holds his master contractors license. After years as an excellent mechanic, he became a field supervisor and is now our Operations Manager leading the team in the office and the field. You may meet him at a site visit consultation to get a custom maintenance proposal or in the field, advising on the most complex projects. In the office, he manages technical proposal writing, quality assurance, and technician dispatching. RJH is known for finding custom innovative solutions to problems that stump other contractors. Randy leads the brainstorming to bring all our team’s experiences and knowledge together into the best solution.
He loves to talk about: his six great kids, baseball, and how to improve our processes.
Heather Arbaugh

OPERATIONS MANAGER
Heather has been with RJH for 12 years. Starting in accounting, she quickly learned the business and rose to lead our rentals division. Once conquering that, she learned the dispatching software, maintenance programs and projects. This lead her to becoming the Service and Rental Division Manager. In addition to all the many ways she takes care of our team & clients, there is no problem Heather can't solve. Call with an unsolvable problem: the part you need isn't manufactured anymore, you can't get a tech to come out on New Year's Eve, historical building permits won't allow the necessary crane lift, she can solve it! Try her; she loves a challenge.
She loves to talk about: her daughters, event planning & RJH’s Growth and Future Potential.
Sharon Butler

CONTROLLER
Sharon has been with RJH since 2005 in our accounting department. She keeps our budgets on track, pays all our excellent vendors & partners, and is the expert on various government billing systems. We offer all our employees excellent benefits, including 401k's, which Sharon manages. If you want to know when your check will arrive, a copy of a contract, or the current weather, she's your person.
She loves to talk about cooking, the book she's reading, and her grandkids.
Terry Allen

FIELD SUPERVISOR
Terry has been in the industry for over 22 years and with RJH for 5 of those wonderful years. Specializing in refrigeration systems, he can pin point an issue from a mile away. With his knack for being a team player, assisting and training other technicians and the ability to lead projects, Terry has rose to our Field Supervisor position. He is the voice of the technicians and the liaison between Management and the field. He also assists on multiple projects not only as the technician who works on them, but the one who conducts the site visit, assists with pricing and ordering of equipment. From start to finish, he is incredibly involved so the customer and technicians get exactly what they need.
He loves to talk about: his boys, movies, his desire to grow at RJH.