Understanding Equipment Warranties for HVAC & Refrigeration Equipment
HVAC & Refrigeration Equipment manufacturers all provide a warranty with the purchase of the equipment. There is a variation in duration, coverage, and eligibility requirements for each manufacturer and even between equipment models. You will need to refer to the warranty documents that came with your equipment for exact warranty information. System cleaning and maintenance is not covered by warranties and often manufacturers require regular maintenance to keep their warranties valid. Some manufacturers even require proof of regular maintenance.
Regular maintenance requirements typically include:
Regular Inspections
Filter Replacement
Belt Replacement
Cleaning
Lubrication
System Calibration.
Here are some samples of warranty eligibility requirements from a few major HVAC & Refrigeration Equipment manufacturers.
TRANE
Improper or incorrect repair that causes damage to the Products may void this warranty.
Eligibility Requirements: The following items are required for the Product(s) to be covered under this limited warranty: The Product(s) must be properly installed, operated, and maintained by a licensed HVAC service provider in accordance with the Product specifications or installation, operation, and maintenance instructions provided by Company with each Product. Failure to conform to such specification and/or installation, operation, and maintenance instructions shall void this limited warranty.
Company may request written documentation showing the proper preventative maintenance.
source: https://www.trane.com/pdf/outdoor-units-warranty.pdf
DAIKIN
What Problems Does This Warranty Not Cover?
Daikin is not responsible for: Damage or the need for repairs resulting from any improper use, maintenance, operation, or servicing.
source: http://www.daikinac.com/content/assets/LightCommercial/PackagedSystems/PWDLCPPG.pdf
HOSHIZAKI
This warranty does not include parts or labor coverage for component failure or other damage resulting from:
Adverse operating conditions as set forth in the owner/user manual for the Product.
Failure to clean and/or maintain Product as set forth in the owner/user manual for the Product.
source: http://www.hoshizaki.com/docs/warrantystatements/2B0785-010.pdf
LENNOX
EXCLUSIONS The following limitations and exclusions apply to this Limited Warranty: 1 - Replacement components will not be provided under this Limited Warranty unless the equipment containing the defective component is properly installed and maintained by a licensed professional HVAC installer or licensed HVAC contractor in accordance with the installation, operation and maintenance instructions, which are provided with the Equipment or available by contacting the Manufacturer
source: https://www.lennoxcommercial.com/dA/1d9bd6271e/file/W-024-L3-05e.pdf
Some manufacturers offer the ability to lookup your equipment's exact Warranty information online:
American Standard https://warrantylookup.tranetechnologies.com/wrApp/index.html#/americanStandard/search
Goodman https://www.goodmanmfg.com/warranty-lookup
Lennox: https://www.lennoxcommercial.com/resources/engineering-documents/index
At RJH Air Conditioning & Refrigeration Service, we understand the importance of adhering to the manufacturer's maintenance requirements to ensure the longevity and reliability of your HVAC and refrigeration equipment. Our team of qualified technicians is well-versed in the maintenance needs of various equipment brands, and we are dedicated to providing top-notch service to our clients. With our expertise and commitment to customer satisfaction, you can trust us to keep your equipment running smoothly and maintain the validity of your warranties.
Learn more about our custom maintenance plans here or contact us today.
